Dispatcher Tool Kit

Recommended Apps for Dispatch Work

Dispatchers rely on technology to manage operations efficiently. Below are recommended

apps and tools commonly used in the dispatching industry:

• Truckstop.com (https://truckstop.com): A load board for finding freight, negotiat-

ing rates, and managing shipments.

• DAT One (https://www.dat.com): A comprehensive load board and tracking tool

for finding high-paying loads and monitoring market trends.

• KeepTruckin (Motive) (https://gomotive.com): An electronic logging device (ELD)

and fleet management app for tracking driver hours and compliance.

• Google Maps (https://maps.google.com): A navigation tool for route planning and

real-time traffic updates.

• WhatsApp (https://www.whatsapp.com): A messaging app for quick communica-

tion with drivers and clients.

• Trello (https://trello.com): A project management tool for organizing dispatch tasks

and schedules.

Phone Setup for Dispatchers

A properly configured phone is essential for dispatchers to stay connected and efficient.

Recommended setup steps include:

• High-Speed Internet: Ensure a reliable 4G/5G or Wi-Fi connection for real-time

updates and communication.

• Dedicated Apps: Install the above apps and configure notifications for instant

alerts on load updates or driver messages.

• Contact Management: Organize driver and client contacts with clear labels (e.g.,

”Driver - John Smith” or ”Shipper - ABC Logistics”).

• Backup Power: Use a portable charger or power bank to keep the phone opera-

tional during long shifts.

• Cloud Storage: Set up Google Drive or Dropbox for storing documents like freight

bills or contracts, accessible on the go.

• Do Not Disturb Mode: Enable during focused tasks, allowing only priority calls or

messages from key contacts.

Additional Tools

• Laptop or Tablet: For managing multiple screens or detailed spreadsheets, paired

with dispatch software.

• Headset: A Bluetooth headset for hands-free calls, improving efficiency during

multitasking.

• Physical Notebook: For quick notes or backup in case of tech failures.

This tool kit equips dispatchers with the technology and setup needed for efficient and

effective operations.